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Wd 1tb my book av dvr expander6/30/2023 It also shows the before and after process of getting the hardware to work with Comcast. I made a Western Digital My Book AV DVR Expander purchase because it was the model that had official approval and had been tested by Comcast.Ī little further down below is a link that shows this hard drive in operation. All that being said – some Comcast customers have had no problems running an external drive with a Motorola dual tuner DCX3400 HD DVR. During testing some issues were reported and a new firmware is being designed to provide a better customer experience when a external hard drive is used with a DCX3400 DVR. The DCX3400 is not on the official support list at this time. I am using a Motorola DCX3400 HD DVR dual tuner. ![]() This also may be true depending on what model DVR you are using. Larger drive sizes are not supported and may or may not work. Comcast states to only use a maximum 1TB drive. In theory any hard drive with an eSATA cable should work – maybe with USB cable also. ![]() Officially Comcast only supports Western Digital’s My Book AV DVR Expander as an external drive for their DVR’s. About a month after this purchase – Comcast finally enabled external drive use. ![]() Do to the fact that Comcast hadn’t enabled external hard drive usage with their DVR’s in our area. I purchased this 1TB Western Digital My Book AV DVR Expander in hopes of providing more storage capacity for our Motorola DCX3400 HD dual tuner DVR.
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